Age UK Notts - Patients' Representative Service (Queen’s Medical Centre & Nottingham City Hospital)

The Patients' Representative Service offers support, representation, advocacy and information to older patients and their carers whilst at QMC & City Hospitals
We can help if
You need extra support during your hospital stay or regarding your discharge home. We can provide independent support for patients and their carers. At some time, we all need support and representation, someone to be our voice. We all need someone who will listen.
What the service provides?
The Patients' Representative may be able to help if:

You are worried about an aspect of your hospital stay
You want someone independent to speak on your behalf
You need support during a time of crisis
You have a difficult decision to make
If you need general information or possible access to other services
You require follow up support when you have been discharged home
If you are worried or concerned, talk to us we are here to help

What extra support do we offer?

Information on financial matters and benefits
Information on health and social care
Details on services available in the community once discharged home. For example befriending, day care shopping services and social groups

Who is this service for?
Patients and their carers.
Which area does this service cover? HCOP wards Queen's Medical Centre: B47, B48, B49, C51, C54, D57, D58 Nottingham City Hospital: Bestwood, Beeston, Jenner
How is this service delivered?
This service is delivered in person via one-to-one sessions or over the telephone.

Times and availability

Age Range: Older people & their Carers

Free to patients and their carers.