Age UK Notts - Worry Catcher Service - Highbury Hospital and Blossomwood

Overview

Monday to Thursday 8.30am – 4.30pm

Do you need free, confidential and independent support in hospital?
We can help if
You need extra support during your hospital stay or regarding your discharge home. We can provide independent support for patients and their carers. At some time, we all need support and representation, someone to be our voice. We all need someone who will listen.
What the service provides?
The Patients' Representative may be able to help if:

You are worried about an aspect of your hospital stay
You want someone independent to speak on your behalf
You need support during a time of crisis
You have a difficult decision to make
If you need general information or possible access to other services
You require follow up support when you have been discharged home
If you are worried or concerned, talk to us we are here to help

What extra support do we offer?

Information on financial matter and benefits
Details on services available in the community once you are discharged. For example, visiting/befriending services and a wide range of other support and community groups
Assistance in referring and signposting to appropriate services

Who is this service for?
Patients and their carers.
Which area does this service cover?
This service is available at:Highbury Hospital - Cherry and Silver Birch WardsBlossomwood - Robin and Kingfisher Wards
How is this service delivered?
In person via one-to-one sessionsOver the telephoneEmailVideo callThe Worry Catcher Service also attends Patient and Carers meetings