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Bassetlaw District Council - Homelessness

Overview

Monday - Friday, 9:00 - 17:00

Provides services and information to the public in Bassetlaw, North Nottinghamshire. Services we provide include planning, building control, refuse collection, housing, homelessness, parks and open spaces, licensing, council tax, benefits and environmental health. Offices are located at Retford, Worksop and Carlton Forest House.

Homelessness in Bassetlaw:

The Government introduced new legislation in April 2018 which changed the way Councils have to deal with homeless households. The Homeless Reduction Act amended existing homelessness law in 5 key ways:

  • Improving the advice and information available about homelessness and the prevention of homelessness
  • Extending the period ‘threatened with homelessness’ from 28 days to 56 days
  • Introducing new duties to prevent and relieve homelessness for all eligible people, regardless of priority need, intentionality and local connection
  • Introducing assessments and personalised housing plans
  • Encouraging public bodies to work together to prevent and relieve homelessness through a duty to refer

Contact

Our offices are based at:

Worksop

Retford

Carlton Forest House

Due to current national restrictions our offices at Retford and Worksop are open on an appointment only basis from Monday to Friday 9.30 to 12.30 and 1.30 to 3.30.

9.00am 5.00pm, Monday Friday01909 533533
For emergencies outside of the above times or bank holidays etc. then please use our out of hours emergency number01909 534 999

Address

Queens Buildings Potter Street
Worksop
Nottinghamshire
S80 2AH
Get directions

Costs

DescriptionCost typeUnit priceCost unit
FREE

Last updated: 30 March 2026