Overview
Monday - Friday 9:00am - 7:00pm and Saturdays 10:00am - 2:00pm
The Equality Advisory Support Service (EASS) is an advice service aimed at individuals who need expert information, advice and support on discrimination and human rights and equality issues, particularly when this is more than advice agencies and other local organisations can provide.
The EASS helpline is able to provide free advice and information about the Equality Act 2010 and the Human Rights Act 1998. We can advise you on identifying the correct protected characteristic, the sector and the prohibited conduct which applies to your circumstances.
We are an accessible and inclusive service which means we are able to support a wide variety of different languages and we are able to provide advice to Deaf members of society through our partnership with the Royal Association for Deaf people.
Contact
Inclusion
Supporting
- Autism
- Deaf / hearing impairment
- Social, emotional and mental health needs
- Multi-Sensory impairment
- Learning difficulties
- Communication and interaction needs
- Physical disability
- Visual impairment
Local Offer
The Equality Advisory Support Service can provide information advice and support on discrimination and human rights issues to individuals in England, Scotland and Wales, recognising the constitutional, legal, social and policy differences specifically they can:-
- Advise what the Equality Act 2010 says and how this applies to you
- Advise you of options on how you may be able to resolve your issue
- Advise you of options for informal resolution and guide you through
this process - Assist you further, if you are unable to resolve your issue informally
- Help you work out if you are eligible for civil legal aid
- Provide support if you are considering making a claim yourself
- Assist you in finding local sources of support
The website has a helpful 'Ask a Question' section.