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Talk to Frank

Overview

For people throughout England who are experiencing problems with their drug use or worried about others. Offers a range of confidential and plain-speaking services about drug use, by telephone, e-mail, text and live online chat.

Contact by e-mail can also be made via the website at: http://www.talktofrank.com/contact (opens in new tab) .

The website has live chat, every day, 2.00pm-6.00pm at: http://www.talktofrank.com/livechat (opens in new tab) .

Contact is confidential and people can choose not to use their own name. Calls made to the helpline from landlines are free and won't show up on telephone bills. Calls made from mobiles can vary in cost (depending on the network people are on) and may show up on a bill.

Contact

Helpline, 24 hours a day, 365 days a year 120 languages available0300 123 6600

Last updated: 30 March 2026