Family Help Service

Please note that this service is for Nottingham City Council residents only.

Overview

The Family Help Service (previously known as Targeted Family Support Service) provides support when children and families are experiencing a range of increasing problems that require extensive, multi-agency support to meet the needs of the whole family.
Family Help Service intervention includes support with Parenting and Behaviour, Domestic Abuse, Mental Health issues, Substance Misuse, Child Sexual Exploitation, Child Criminal Exploitation, Health and Education issues (this is not an exhaustive list).
Family Help Service will do this by:
• Working with the whole family, building on their strengths
• Building resilience so families can manage their own difficulties and become less dependent on services
• Helping families to find solutions within their own family network and the wider community
• Working together, with the family and other agencies to complete the plan of work
• Completing direct, 1:1 sessions with children, young people and their parents/carers
Making a Referral:
Referrals to the service can be made via the Nottingham City MASH.
To make either a safeguarding referral or a request for services to Nottingham City MASH please complete the Multi-Agency Request for Services Form (MARF).

Last updated: 02 April 2026