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The Early Help Unit

Overview

The opening hours of the Early Help Unit are 9.00am to 4.30pm Monday, Tuesday, Thursday, Friday and 10.30am to 4.30pm Wednesday

The Early Help Unit provides a direct contact point for professionals and families requiring information, advice and guidance on early help services in Nottinghamshire.

The Early Help Unit helps guide people to the right Early Help Services but doesn’t provide the support itself. These services offer help to children, young people, and their families, making sure they get the right support early on, before problems get worse.

Contact

Costs

DescriptionCost typeUnit priceCost unit
Free

Referral

Referral requiredYes

Families and professionals can call or email the team to ask questions about support and help available for Nottinghamshire families without the need for a referral.

The Early Help Unit will also signpost professionals and families on to non-County Council services, as well as accepting referrals on behalf of Nottinghamshire’s County Council early help services.

Any child or young person at immediate risk should be referred to the Multi-Agency Safeguarding Hub (MASH) (opens in new tab)

Referrals from professionals

The Early Help Unit functions as a central referral and co-ordination point for a range of Early Help Services, ensuring families are directed to the most appropriate support. While it does not deliver services directly, it plays a key role in facilitating timely access to interventions that support children, young people, and their families, helping to address emerging needs early and prevent escalation.

Professionals requesting a service or support for a family are asked to complete a request for service form, Referring to Early Help services (Nottinghamshire County Council)

If the enquiry or referral is urgent, please call the team before completing the online form, contact us, 0115 804 1248

Professionals and families wishing to get advice and guidance linked to Early Help Services, can contact us by:

Telephone: 0115 804 1248
Email: early.help@nottscc.gov.uk

Professionals wishing to make a referral should complete the online form, Referring to Early Help services (Nottinghamshire County Council)

Please call us if you need help to complete the form.

Privacy notice

Privacy Statement (Nottinghamshire County Council)

Inclusion

Supporting

  • Autism
  • Deaf / hearing impairment
  • Social, emotional and mental health needs
  • Multi-Sensory impairment
  • Learning difficulties
  • Communication and interaction needs
  • Physical disability
  • Other
  • Visual impairment

Last updated: 19 March 2026