Overview
Our vision is: Good quality homes and excellent services for diverse communities.
We provide homes
We manage over 1600 properties and provide homes for over 3000 people in 12 local authority areas.
We offer culturally-sensitive support services
We provide accommodation and specialist housing services for older people, refugees, young mothers, people suffering with mental health difficulties and homeless young people.
We are BME-led
We are the only independent BME-led housing association in the East Midlands. The majority of our staff and Board are reflective of Nottingham's black and minority ethnic communities.
Our founders were community activists and professionals from Nottingham's black community, motivated by the desire to correct inequality in housing provision, to demonstrate black community self-help, to create economic opportunities and to help build social capital.
Today we provide homes and services for people from a diverse range of ethnic groups.
Sheltered housing schemes are designed to provide older people with homes that are convenient and secure and allow them to retain their independence.
Our aim is to ensure that our residents retain maximum independence and dignity in their own homes, with care provided as and when required.
We offer sheltered housing to people over 55, or younger people who have additional needs such as poor health, disability, loneliness, fear or isolation from friends and family. The majority of our residents are older people or couples who no longer want the expense and worry of maintaining their own house or garden.
Our schemes offer exceptional rented, self-contained accommodation with communal areas and gardens, all in a safe and secured setting. Each scheme has an on-site manager and friendly and efficient staff, and regular residents' meetings are held to encourage feedback and input.
All our sheltered apartments have secured access and central heating, and are equipped with a fitted kitchen, bathroom and TV point. Each scheme has a guest room available for a small charge for friends or relatives who wish to stay overnight.
There is a 24-hour emergency call system, which can be activated by a pull cord or a small pendant that can be worn around the neck. At the control centre, trained staff will answer the call, and if possible take instructions as to what kind of help is needed. They may call a neighbour, relative or friend or the doctor. If the caller cannot speak, perhaps because they have suffered a stroke, control centre staff will call emergency services.
All residents are assigned a named keyworker who will carry out a needs assessment and signpost to relevant support agencies and services where needed. They can signpost to local services who offer support with shopping, cleaning, transport, social activities, benefits advice, education and leisure facilities.