Valley Care Direct - Care at Home Service

Welcome to Valley Care Nottinghamshire, the latest addition to the Valley Care family. Locally, the name may be new, but the faces at the helm will be familiar. Our service is in the capable hands of award winning local care experts, backed by our time proven processes and systems.

We provide support with:

- all aspects of personal care and support including medication administration

- domestic support with cleaning, shopping

- Respite care and sitting services

Our aim is to give our customers the opportunity to continue to live independently at home for as long as possible. We work continuously to understand our customers and support them to achieve what matters most to them. We’re wholly committed to delivery exceptional quality.

For care or general enquiries, call us today on 01433 623 066.

1. An expert assessor will visit your home to discuss your needs and explore how we can help.
2. You’ll be in control when it comes to designing your care plan. We’ll focus on what matters most to you.
3. You’ll be matched with regular workers who’re a great fit for your needs, lifestyle and preferences. It’s important that you’re supported by someone you get on with and trust. All care workers have completed recognised health and social care training, and have been thoroughly vetted.
4. We’ll agree a start date with you, based on your needs. Let us know if you need an emergency start.
5. Your care workers will encourage and support your independence and help you find creative ways to overcome challenges. You’ll be offered lots of choice and we’ll always ask your consent before delivering care.
6. We use state-of-the-art care management technology to ensure you receive the highest quality care. You and your chosen representatives can login to our online ‘Family Portal’ to see your care schedule, read care notes and communicate with us. Everything you need for peace of mind is at your fingertips.
7. We’ll review your care with you regularly to make sure it continues to meet your needs overtime.

Costs are per hour. There may be additional charges for services provided on a bank holiday.